Frequently Asked Questions
Everything you need to know about styling your dream home.
What is the standard shipping timeframe for furniture?
Most of our designer furniture pieces are processed within 2-3 business days. Delivery typically takes 5-10 business days depending on your location and the size of the item.
Do you offer international shipping?
Currently, Top Rated Designs ships to the continental United States and Canada. We are working on expanding our logistics to support international orders in the near future.
What is your return policy for home decor?
We offer a 30-day return policy on all decor items. Products must be in their original packaging and unused condition to qualify for a full refund.
How can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to our carrier's tracking portal.
Are your products covered by a warranty?
Yes, all our large furniture items come with a 1-year limited warranty covering manufacturing defects and structural integrity under normal household use.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.